iSupport IT solutions managed IT services are designed to support growing companies by offering fully managed technology solutions at an affordable cost. Our approach is to implement a lean, scalable solution with a proactive approach to problem solving that keeps your systems operating at peak performance.
Your IT solution includes support using our ticketing system. A member of our team will be available any time 5 days a week to accept and address inbound support issues based on our service level agreement (SLA). And a regular visit once in a week. We will also manage all software and platform updates, backups, and bug fixes remotely during business hours. Our system administration services cover the following key areas:
- Preventive and corrective maintenance
- Security Monitoring & Response
- Software License Management
- Software Deployment & Updates
- Hardware Inventory
- System Usage/Reliability Reporting
- Onsite/Offsite support