We give the following maintenance services only for offices we support:

Preventive Maintenance

Preventive maintenance is defined as the proactive maintenance of equipment before a fault or failure occurs. Preventive maintenance involves routine tasks to ensure that your system is running optimally and to avoid problems before they arise. There are several preventative measures you can take, including removing dust, installing Windows updates, scanning for viruses and malware, and running cleaning programs. Anti-virus and anti-malware scans should be run at least once a week. Keeping your network secure, installing a firewall, and using safe downloading practices can protect your computer and any information on it from being compromised. Should any preventative measures fail, it is always a good idea to have a backup for important files.

Corrective Maintenance

Corrective maintenance, commonly referred to as ‘repair,’ is the correction of a problem after the computer has already broken down. The goal of this form of maintenance is to restore operability to the system by either correcting the problem or replacing the damaged components. Common corrective measures involve removing viruses and malware, uninstalling harmful programs, reformatting, and running a system restore, among others. Many common computer problems are easily fixed and don’t require an IT professional. To perform corrective maintenance, it is important to first diagnose the problem and figure out the root cause. If you are unsure of the cause or how to fix your problem, consulting an IT professional would be the best course of action.

We do the following hardware and software maintenance:

  • Desktop computer maintenance
  • Laptop maintenance
  • Printer maintenance
  • Copier maintenance
  • Component level circuit board maintenance
  • UPS & Inverter maintenance and Battery replacement
  • Software installation, update and customization
  • Virus removal
  • Data recovery
  • Setting up and installing new hardware and software systems.
  • Diagnosing and troubleshooting computer issues.
  • Identifying and resolving network, connectivity, and server issues.
  • Upgrading firmware, software, and outdated hardware systems.
  • Monitoring and maintaining security systems and installing updates.